Offices
Planned servicing, lighting, washrooms, decorating and small works, with disruptive jobs scheduled out of hours so staff can keep working.
Commercial property owners and occupiers
Maintenance contracts for London offices, retail and hospitality
BW Building Maintenance keeps London offices, shops, restaurants, hotels and mixed-use buildings running on a planned maintenance schedule, with reactive repairs done around your trading hours and tenants. Our own plumbers, electricians, carpenters, roofers and decorators work under one contract, one contract manager and one monthly report.
- Work around trading hours
- Every trade, one contract
- Single office to 100+ sites
- SafeContractor and CHAS accredited
What commercial property needs from maintenance
Breakdowns cost trading time
A failed door, a leak or a dark shop floor costs sales and tenant goodwill. Planned maintenance catches the predictable failures, and reactive work is fitted around your opening hours.
Too many contractors, nobody in charge
Separate firms for each trade means chasing, gaps between jobs and invoices that never match. One contractor holds every trade and one person owns your buildings.
A paper trail for landlords and auditors
Landlords, insurers and auditors want to see what was maintained and when. Every visit is recorded and reported monthly, ready to put in front of them.
Maintenance for every kind of commercial building
Planned preventative maintenance and reactive repair under one agreement, one contract manager and one invoice.
Retail
Shopfront doors and locks, lighting, leaks and making good between tenants, arranged around opening hours so the shop keeps trading.
Hospitality
Kitchen plumbing and drainage, guest rooms, bathrooms and back of house, with quiet working around guests and covers.
Mixed-use and multi-let
Landlord areas, shared services and the interfaces between tenants, recorded clearly for service charge and lease purposes.
Planned preventative maintenance
Roofs and rainwater goods, lighting, door entry, plant, drainage and external fabric on a set cycle, so planned spend replaces emergency spend.
Reactive and emergency repairs
One reporting channel for everything that breaks between visits, with out of hours cover for leaks, loss of power, failed door entry and safety issues.
LOCKS AND DOOR HARDWARE
Commercial shopfront door repair
A glazed aluminium entrance door that would no longer secure properly. We removed the worn bolt hardware, cleaned and freed the mechanism and refitted it so the door locked reliably again, with the premises kept open throughout.
- A real BW job, photographed on site
- Premises kept open throughout
- Door locking reliably again
How a commercial maintenance contract starts
From first survey to steady state is normally a matter of weeks, not months.
- 01
Site survey and asset review
We walk each property with you, record the assets and their condition, and note the recurring faults your reactive history already shows.
- 02
Agreed schedule, rates and SLA
A planned cycle, a rate card for reactive work and written response bands. Nothing starts until the numbers and the times are signed off.
- 03
One reporting channel
A single route for your team and your tenants, feeding jobs to your named contract manager with reference numbers from the start.
- 04
Monthly reporting and one invoice
Planned work completed, reactive jobs raised and closed, and anything outstanding, reported every month with one consolidated invoice.
RECENT WORK - EXTERNAL FABRIC
Working at height on a commercial facade
Our own operatives fixing safety netting to a facade from scaffolding. Roofs, gutters and external fabric are where planned maintenance stops the leaks that close floors and shops.
Photographed on site by our own operatives.
Duties we help you keep on top of
Fire safety in the workplace
The responsible person must keep fire doors, escape routes and emergency lighting in good repair. We carry out the remedial works and record them.
GOV.UK: Fire safety in the workplaceWorkplace maintenance
The Workplace Regulations require workplaces, equipment and devices to be maintained in efficient working order and good repair.
HSE: Workplace health, safety and welfareWater systems and legionella
Water systems need managing to control legionella risk. Our plumbers carry out the remedial works your risk assessment calls for.
HSE: Legionella and Legionnaires' diseaseQuestions we are asked
Do you work around our trading hours?
Yes. Reactive work is fitted around your opening hours and tenants, and disruptive planned work can be scheduled out of hours.
Do you only work on contracts?
Our work is built around ongoing maintenance contracts for organisations with a portfolio of properties. We take standalone projects where they sit alongside a contract, but we are not set up for one-off call-outs.
Can you cover several sites?
Yes. Contracts are written per portfolio, from a single office or retail unit to a hundred-plus sites across London, under one agreement.
Who will be our point of contact?
Every contract has one named contract manager who owns your portfolio, so you deal with one person who knows your buildings.
What happens out of hours?
Out of hours cover is available for leaks, loss of power, failed door entry and anything affecting safety or access.
How long does it take to get started?
From first survey to steady state is normally a matter of weeks, not months.
Further reading
- BLOGCommercial Plumber Services in London
- BLOGElectrical Maintenance Checklist for Commercial Buildings
- BLOGCommercial Roof Maintenance for Property Managers: Check Twice Yearly
Who else we hold contracts for
COMMERCIAL PROPERTY OWNERS AND OCCUPIERS
Request a commercial maintenance quote
Send us a WhatsApp message with your buildings and the cover you need, or email us. We will come back to arrange a site survey.