Every London borough
Planned and reactive building maintenance for London offices, retail, hospitality and managed commercial buildings. Our own trades, one contractor, agreed response times, one monthly report.
Most contractors sell call-outs. We hold cover. A BW contract sets a planned schedule against your buildings and their assets, fixes response times for the things that go wrong in between, and reports the whole picture back to you once a month. For commercial property that means fewer emergencies disrupting tenants and trading hours, fewer complaints landing on your desk and a paper trail you can put in front of a client or an auditor.
Contracts are written per portfolio, from a single office or retail unit to a hundred-plus sites across London. Planned preventative maintenance and reactive repair sit under one agreement, one contract manager and one invoice.
SafeContractor approved and CHAS accredited. Fully insured on every site.
Communal areas, plant, roofs, drainage, lighting and external fabric surveyed, scheduled and revisited on a fixed cycle so failure is caught before residents report it.
Emergency, urgent and routine bands written into the contract and measured against, with out of hours cover for the things that cannot wait.
A single person who knows your buildings, answers your messages and is accountable when something slips. No call centre, no chasing individual trades.
Completed planned works, reactive jobs by property, performance against the SLA and recommended works, in one document written to be read by your client.
Planned works carry a fixed contract value and reactive work is charged against agreed rates, consolidated monthly so service charge budgeting stops being guesswork.
Every trade a commercial building needs, run by one contractor. Work is grouped the way a maintenance contract is actually managed, and everything below can sit inside a planned schedule, a reactive line, or both.
Scheduled inspection and servicing of the parts of a building that fail predictably: roofs and rainwater goods, communal lighting, door entry, plant, drainage and external fabric. We survey the asset list, set a cycle against it and record every visit, so planned spend replaces emergency spend and your reactive volumes fall year on year.
A single reporting channel for everything that breaks between planned visits, triaged into agreed response bands and attended by operatives who already know the building. Out of hours cover is available for leaks, loss of power, failed door entry and anything affecting safety or access.
The small jobs that pile up in any commercial building: ceiling tiles, door closers, signage, shelving, fixtures, sealant, minor repairs and snagging lists. Our handymen work through them on a scheduled visit rather than as separate call-outs, so offices, shops and common parts stay presentable without a stream of individual orders to raise and approve.
Block maintenance across the parts residents see and complain about first: halls and stairwells, entrance and fire doors, communal lighting, floor coverings, bin stores, car parks and external grounds. Works are programmed to keep disruption and noise inside sensible hours in occupied buildings.
Leak tracing and repair, tap and sanitaryware replacement, cold water services, communal heating faults, blocked stacks and gully and drainage clearance. Recurring drainage and leak problems are logged and fed back into the planned schedule rather than being attended repeatedly as separate jobs.
Communal and in-unit electrical repairs, lighting replacement and upgrades, emergency lighting attendance, distribution board work and periodic inspection and testing with certificates issued for your compliance file.
Door and frame repair and replacement, fire door adjustment and ironmongery, locks and access control, skirtings, kitchen units, windows and second fix joinery. Useful where a block has repeated forced-entry damage or door closers that keep failing and need a durable fix rather than another patch.
Cyclical decoration of communal areas and external woodwork, plaster repair, patch and full redecoration, and making good after other trades so a repair does not leave a mark behind it. Cyclical programmes can be phased across a service charge year to spread cost.
Flat and pitched roof repair, tiling and slating, gutter and downpipe clearance, flashing, pointing, render and brickwork repair, and water ingress investigation. Most internal damp and leak complaints in older London blocks start on the outside, so external fabric is inspected on a cycle rather than only after a report.
Brickwork repair and rebuilding, repointing, boundary and retaining walls, lintels, cracked and spalled masonry, and small construction works such as bin stores and plant enclosures. Our bricklayers match existing brick and mortar so a repair on a commercial frontage or older London building does not stand out from the rest of the elevation.
Turning empty units around to relet standard on a fixed scope: clearance, repairs, safety checks, decoration, flooring, kitchen and bathroom works, clean and handover. Void turnaround is measured in days lost, so scopes and target dates are agreed up front and reported against.
Remedial works arising from your inspections and risk assessments: fire door and compartmentation repairs, signage, emergency lighting, water hygiene remedials and access issues, with evidence returned in a format that closes the action out.
Photographs from recent jobs, taken by our own operatives on site.
CARPENTRY AND GROUNDWORK
A tongue-and-groove timber building assembled on a prepared concrete base. Our carpenters set out and levelled the wall logs, framed the door and window openings, fitted the roof, and installed uPVC French doors and windows ready for use.
PLUMBING AND BATHROOMS
An exposed thermostatic shower with rigid riser and fixed head, a curved bath screen, bath shower mixer and chrome accessories, fitted neatly into an existing tiled bathroom and left clean and ready to use.
LOCKS AND DOOR HARDWARE
A glazed aluminium entrance door that would no longer secure properly. We removed the worn bolt hardware, cleaned and freed the mechanism and refitted it so the door locked reliably again, with the premises kept open throughout.
The problem: breakdowns cost trading time.
Offices, retail, hospitality and mixed-use buildings kept running on a planned schedule, with reactive work done around your opening hours and tenants, and every trade under one contract.
The problem: evidence, conduct and KPIs.
DBS-checked operatives who behave properly in occupied homes, appointment discipline, and an audit trail for every job with performance measured against the agreed SLA.
The problem: unpredictable cost, complaints come back to you.
One accountable contractor and one point of contact across every building, attending inside agreed times and shifting spend out of emergencies into a schedule you can budget for.
The problem: you need a repair, not a quote.
If we maintain your building, report the repair directly and it goes straight to the team attending. You do not need to speak to anyone about contracts.
Report a repairFrom first survey to steady state is normally a matter of weeks, not months.
We walk each property with you, record the assets and their condition, and note the recurring faults your reactive history already shows.
You get a planned cycle, a rate card for reactive work and written response bands. Nothing starts until the numbers and the times are signed off.
A single route for your team, and for residents where you want it, feeding jobs to your named contract manager with reference numbers from the start.
The schedule runs to date and the reactive line absorbs what comes in between, with residents notified in advance of works affecting access.
One report, one invoice, and a standing review to adjust the schedule where the data says the building needs something different.
Contracts run across the whole of London, every borough, north and south of the river. Multi-site portfolios are covered under one agreement regardless of which side of the city the buildings sit on.
Our work is built around ongoing maintenance contracts for organisations with a portfolio of properties. We do take standalone projects such as void refurbishments where they sit alongside a contract, but we are not set up for one-off domestic call-outs.
Response times are written into your contract and agreed before we start, usually split into emergency, urgent and routine bands.
Every contract has one named contract manager who owns your portfolio, plus a single reporting channel for jobs. You are not passed round a call centre and you do not chase individual trades.
Yes. Operatives working in occupied homes and communal areas are DBS checked, carry identification and follow an agreed code of conduct on site.
We are SafeContractor approved and a CHAS accredited verified supplier, and fully insured including public liability and employers liability cover. Certificates are supplied with any tender or contract pack.
You receive a monthly report covering completed planned works, reactive jobs by property, response performance against the agreed SLA and anything we recommend acting on. Work is invoiced on one consolidated invoice.
Yes. Multi-site portfolios are the normal shape of our contracts. We cover the whole of London under a single agreement, with one schedule and one reporting line across all sites.
Send us a WhatsApp message with the building address and a short description of the problem. It will be passed straight to the team that maintains your building.
Yes. We work alongside trusted London businesses including Biowise Services, DeskAgent and Monty Gordon, so the buildings we look after are supported beyond day-to-day maintenance.
Send us a WhatsApp message with your building or portfolio and the cover you need. We will come back to arrange a site survey.
SafeContractor approved, CHAS accredited and fully insured. Certificates supplied with every tender.
Repairs in buildings we maintain: message us on WhatsApp with the building address and the problem.
